RISE and Shine: How Jefferson Health’s Peer Support Program Improves Care for All
Abstract
Evidence suggests that providing psychological support to caregivers can make care safer. Such is the basis for Jefferson Health’s RISE program: peer-to-peer mentoring for providers involved in patient harm. Program leads, John Olsen and Dr. Scott Cowan, sat down with Patient Safety managing editor, Caitlyn Allen, to discuss the program’s genesis, the positive impact it’s had on staff, and how the program can be replicated in other institutions.
