I’m Okay : My Perspective on Resilience



“Chris, the Patient Safety Authority would like you to write a perspective piece on resilience.”

“Are you sure you called the right person?”

If pressed, I would say that I have resilience. I think everyone that works in healthcare needs some degree of resilience. I have thrived in high-stress situations in my life. I have learned from my past experiences. Upon reflection, I felt good about sharing my thoughts on resilience by the time I sat down to dinner with my wife and daughters.

“Chris, how was your day at work?”

“It was good. I was asked to write a perspective about resilience.”

“Are you sure they were talking to you?”

This was not as upsetting as it could be. Not just because my wife had the same initial reaction I did, but because resilience does not mean being okay all the time. Resilience is defined as “the ability to adapt successfully in the face of trauma, adversity, tragedy, or significant threat.”1 Resilience does not mean that a person does not experience difficulties or stress; in fact, resilience requires a crisis or some form of distress. All of us have been in those situations, such as when responding to a code or trying to get a wireless printer to work. Most of the time we bounce back from them, although sometimes that is easier for one reason or another. Perhaps paradoxically, I’ve tended to bounce back much quicker following high-stakes code situations than after dealing with technology problems.

Author Biography

Christopher Mamrol, BSN, RN, Patient Safety Authority

Christopher Mamrol (cmamrol@pa.gov) is a senior patient safety liaison with the Patient Safety Authority for the Southeast region of Pennsylvania. Prior to joining PSA, Christopher worked at Montgomery County Emergency Service Inc. serving in multiple roles, including as a psychiatric technician, registered nurse, risk manager/patient safety officer, performance improvement director, and safety and quality systems director. Christopher is a member of the Delta Epsilon Iota Academic Honor Society, the American Psychiatric Nurses Association, and the American Society of Professionals in Patient Safety. Christopher also has a Lean Six Sigma Black Belt certification through Villanova University and is a Certified Professional in Patient Safety.


Russo SJ, Murrough JW, Han MH, Charney DS, Nestler EJ. Neurobiology of Resilience. Nat Neurosci. 2012; 15(11):1475-1484. doi:10.1038/nn.3234

Zolli, A, Healy, AM. Resilience: Why Things Bounce Back. New York: Free Press, 2012.

Fredrickson, B. Positivity. 2009. Harmony.

Robertson, HD, Elliott, AM, Burton, C, Iversen, L, Murchie, P, Porteous, T, Matheson, C. Resilience of Primary Healthcare Professionals: A Systematic Review. Br J Gen Pract. 2016; 66 (647): e423-e433. DOI: 10.3399/bjgp16X685261

Sooda A, Prasad K, Schroeder D, Varkey P (2011) Stress Management and Resilience Training Among Department of Medicine Faculty: A Pilot Randomised Clinical Trial. J Gen Intern Med. 26(8):858–861.

The Road to Resilience. American Psychological Association. 2012. http://www.apa.org/helpcenter/road-resilience.aspx.

Guille C, Zhao Z, Krystal J, et al.: Web-based Cognitive Behavioral Therapy Intervention for the Prevention of Suicidal Ideation in Medical Interns: A Randomized Clinical Trial. JAMA Psychiatry. 2015; 72(12):1192–1198.

Shapiro SL, Schwartz GE, Bonner G: Effects of Mindfulness-Based Stress Reduction on Medical and Premedical Students. J Behav Med. 1998; 21(6):581–599.

Green skull on white background



How to Cite

Mamrol, C. (2021). I’m Okay : My Perspective on Resilience. Patient Safety, 3(1), 58–61. Retrieved from https://patientsafetyj.com/index.php/patientsaf/article/view/resilience-perspective
Bookmark and Share